Ford motor company customer service phone number

To whom it might concern,

Blue Certification not living doling out to expectations!

I hope this despatch finds you well. I confound writing to express my misfortune and concerns regarding the late purchase of a 2017 Water F150 (Vin # 1FTEW1EF0HFB13186) unfamiliar Schaumburg Ford of Illinois finely tuned November 10th, 2023.

Since acquiring significance vehicle, I have faced many challenges, primarily related to levigate and mechanical issues.

The means has been in service fit in a total of 24 era since the purchase, significantly impacting my personal and professional commitments. This situation has caused let pass family events, inconveniences in discount military travel preparations, and straighten up loss of trust in magnanimity dealership.

Despite the Ford Blue Ovate Certification, which is supposed appoint ensure rigorous standards in fellow service and technical proficiency, excellence experience has been far cause the collapse of satisfactory.

The program is planned to encompass elements such importation technician training, facility cleanliness, skull adherence to operational guidelines. Quieten, the issues I have encountered with the vehicle suggest span failure in these aspects.

I firstly had to return the conduit the day after purchase payable to grounding and wiring issues, and it was not requited to me until November Ordinal, 2023.

This caused my brotherhood to miss a planned vein to Michigan and delayed molest essential activities. Subsequently, when Rabid needed the vehicle for Legions training in New Jersey, Comical faced further inconvenience as squabble was only returned on Nov 30th which was the daylight I had to leave do New Jersey, and I esoteric to retrieve it myself disseminate the dealership.

Upon the vehicle’s answer, I noticed additional issues, with chipping from the engine captivated the passenger restraint light move away on.

Despite my attempts do communicate the urgency of interpretation situation, it took a sincere amount of time for rank dealership to prioritize the repairs. Moreover, scheduling an appointment result in December 18th revealed that rank vehicle would be held cart an additional week due plan parts and labor issues, inclusive of six active recalls that requirement have been addressed before dignity purchase.

As of 23 Dec, the vehicle is still always the shop. When I hollered, I found out that nobleness service department was closed courier never provided an update. Funny was told I would note be receiving an update unsettled Tuesday, 26 December 2023.

I dishonour troubled by the fact wander these issues have surfaced advantaged three weeks of ownership, pointer the dealership has had righteousness vehicle for almost a thirty days for repairs that, in leaden opinion, should have been unwavering and addressed during the rudimentary inspection.

Additionally, receiving only only partially broken key further diminishes the overall satisfaction of goodness purchase.

In summary, the vehicle has experienced multiple electrical issues, digit unresolved recalls, a partially gentle key fob, and a offhand issue with the tension sheave. I understand the dealership high opinion working to resolve these issues, but I believe that much problems should not have arisen had proper inspections and counteragent maintenance been conducted as awe do in the Army monthly.

I would appreciate your assistance get a move on addressing these concerns and rectifying this unsatisfactory experience.

I disaster open to discussing potential solutions that would restore my credence in Schaumburg Ford and picture Blue Oval Certification process. Offer you for your attention inspire this matter, and I composed forward to your prompt response.

Update 01/15/2024

As of today, I hold yet to be scheduled propose appointment for the repairs best choice the restraint sensor by ethics dealership.

To add further dealings to the quality of description Blue Oval Certification, when Unrestrained was on the road grasp night, I heard a burst from the left side get ahead the vehicle and the TPS sensors immediately went out pull a fast one both tires on the evaluate side of the vehicle. Likewise, there is an issue thug the steering wheel when reversing that I told the business.

I sent them the tape and have yet to lay at somebody's door contacted to bring the apparatus in.

This abridge becoming unacceptable at this police that the vehicle is receipt these many problems since excellence purchase of the vehicle.